How to download and install the application
The App is available for Android and iOS, but the download and installation process is different for each operating system. In this article, we will look at how to download and install the App on Android and iOS.
Step-by-step instructions for downloading and installing the Android app
The app is not available for download via Google Play, as the store’s rules restrict the placement of betting apps. However, Android device owners can download the app directly from the official website. Follow the simple steps below to install.
Step 1: Allow installation from unknown sources
Before downloading the APK file, configure the permissions on your device:
- Go to Device Settings.
- Open the Security section.
- Enable the Allow installation of applications from unknown sources option. This will allow you to install an APK file downloaded from a source other than Google Play.
Step 2: Go to the official website
Open your preferred browser on your Android device and visit the official website.
Step 3: Download the APK file
On the website, find the mobile apps section and select download Android version. Click on the link and the APK file will start downloading.
Step 4: Install the application
When the download completes, open the Downloads folder on your device and tap the downloaded APK file to start the installation process. Follow the on-screen instructions to complete the app installation.
Step 5: Launch applications
After successful installation, open the app. Log in to your account or create a new one if you are not already registered to start betting and enjoy all the platform features directly from your Android device.
Step-by-step instructions for downloading an iOS app
The app is available from the Apple Store in some countries where online betting is allowed. Let’s see how to download the app via the Apple Store, as well as alternative methods for regions where it cannot be done directly.
How to download from the Apple App Store
- Launch the App Store app on your iPhone or iPad.
- Type “BetWinner” in the search.
- Find apps in the search results and tap the app icon.
- Click “Get” to download and install the app on your device.
- After installation, open the apps, log in to your account or create a new one.
Note: The app is only available on the App Store for users in countries such as Nigeria, Kenya, India, South Africa. Other regions will require alternative installation methods as described below.
How to install on iOS from the website
If your location does not support installation through the App Store, follow these steps to install the app on your iOS device:
- Open the BetWinner website: Access the official site via Safari.
- Go to the mobile app: On the home page of the website, scroll down and find the section to download the mobile app. Select the link for iOS.
- Download Configuration Profile: Instead of downloading the app itself, the casino will prompt you to download a configuration profile. Click on the download link.
- Set Profile: Go to Settings on your device, open the Downloaded Profile section and set the configuration profile.
- Profile trust: Confirm that your profile is trusted for the app to work. Go to Settings > Basic > Manage profiles and devices, select a profile, and tap Trust.
- Launch the app: Open the apps from the home screen, sign in to your account or register.
This method allows you to bypass the App Store and install the app directly using a configuration profile.
App registration
There are several ways to sign up for the app:
- By phone number: Enter your phone number, receive a confirmation code in SMS and enter it to complete the registration.
- One-click registration: Allows you to quickly create an account without any additional data – just select your country and preferred currency (e.g. Euro).
- By e-mail: A more detailed method that includes e-mail, password and other security details.
- Social Media: Link your BetWinner account to one of the available social networks, making it easier to log in and manage your account.
Logging in to the application
Follow the steps below to log in to the App:
- Open the app and select “Login” from the home page.
- Enter your registered phone number or e-mail and password.
- Click “Login” and you will immediately get access to the control panel where you can select sports, bets and manage your balance.
Support: Contacts and methods of communication
If you have any questions or problems while using the app, you can use the following channels to contact the support team. The support team is available around the clock to help you with any questions related to registration, login, betting and other aspects of the platform.
Ways to contact technical support
- In-app chat
The fastest way to get help is through the online chat available directly in the app . Simply open the chat in the app settings and you will be able to communicate with a consultant in real time. - Email
For more detailed inquiries, you can contact support via email:- Main contact for general enquiries: support@betwinner.com
- Security Matters: security@betwinner.com
- Phone
In some regions, a contact number is available for contacting support. Check the availability of the number on the official website, as it may vary depending on your region.